Diamond Tech, a technology start-up part of the LVG Group ecosystem, presents Eddy, the first software designed for the restaurant industry, which allows you to monitor, analyze and manage your online reputation thanks to the use of generative artificial intelligence.
The solution was created to meet the need for an efficient and innovative system that allows restaurateurs to have full control of their brand reputation, saving time and improving customer relations. Eddy's interface is particularly intuitive and user-friendly, so it can be used primarily from a smartphone in a simple and timely manner.
Eddy automatically collects all the customer reviews of a restaurant from the various platforms and organizes them in a single centralized hub, intuitive and easy to use. Thanks to the integration with advanced artificial intelligence, the data is analyzed in an advanced way, the reviews in different languages are automatically translated into the preset language.
Furthermore, to improve the operational efficiency of the individual restaurant, with a simple touch from the smartphone it is possible to constantly update the digital menu, the availability of dishes, the offers and immediately communicate the news to customers.
